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RETURN & EXCHANGE within 90 days
FREE SHIPPING over £49

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Where is my order?

1. Allow 5-30 mins for payment processing. Check back to track your order.

2. Personalized products take 2-5 business days to prepare before shipping (varies by category).

3. We’ll email you when it’s on its way—check inbox/spam!

Other Questions?

Due to the large number of emails we have received, it may take up to 24 - 48 hours for us to get back to you. We appreciate your patience & understanding.

Want to cancel, modify, or return your order?

1. Tap here to find your order first.

2. Based on your order status, you can:

- View Design Details & History

- Upgrade Express Shipping (if order is eligible)

- Change Products

- Cancel or Refund (unshipped)

- Return & Exchange (delivered)

- Confirm Received to Review
TRACK ORDER
Where is my order?

1. Allow 5-30 mins for payment processing. Check back to track your order.

2. Personalized products take 2-5 business days to prepare before shipping (varies by category).

3. We’ll email you when it’s on its way—check inbox/spam!

Other Questions?

Due to the large number of emails we have received, it may take up to 24 - 48 hours for us to get back to you. We appreciate your patience & understanding.

Want to cancel, modify, or return your order?

1. Tap here to find your order first.

2. Based on your order status, you can:

- View Design Details & History

- Upgrade Express Shipping (if order is eligible)

- Change Products

- Cancel or Refund (unshipped)

- Return & Exchange (delivered)

- Confirm Received to Review

POSITIVE REVIEWS 100,000+ High Quality

Positive Reviews 100,000+

FREE SHIPPING over £49.00

Free Shipping over £49.00

RETURN & EXCHANGE within 90 days

Return & Exchange 90 Days

PAYMENT 100% Secure

£4 OFF

ORDERS £39+

CODE: VALEN4

£6 OFF

ORDERS £54+

CODE: VALEN6

£10 OFF

ORDERS £83+

CODE: VALEN10

CONTACT US

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SOUFEEL JEWELRY LIMITED 2340560

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Room D,10/F,Tower A,Billion Centre,1 Wang Kwong Road,Kowloon Bay,Kowloon,Hong Kong.