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    Due to the large number of emails we have received, it may take up to 24 - 48 hours for us to get back to you. We appreciate your patience & understanding.

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    • - Cancel or Refund (unshipped)
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    Where is my order?

    1. Allow 5-30 mins for payment processing. Check back to track your order.

    2. Personalized products take 2-5 business days to prepare before shipping (varies by category).

    3. We’ll email you when it’s on its way—check inbox/spam!

    Other Questions?

    Due to the large number of emails we have received, it may take up to 24 - 48 hours for us to get back to you. We appreciate your patience & understanding.

    Want to cancel, modify, or return your order?

    • 1. Tap here to find your order first.
    • 2. Based on your order status, you can:
    • - View Design Details & History
    • - Upgrade Express Shipping (if order is eligible)
    • - Change Products
    • - Cancel or Refund (unshipped)
    • - Return & Exchange (delivered)
    • - Confirm Received to Review
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  • Track Order
  • CONTACT US

    Where is my order?

    1. Allow 5-30 mins for payment processing. Check back to track your order.

    2. Personalized products take 2-5 business days to prepare before shipping (varies by category).

    3. We’ll email you when it’s on its way—check inbox/spam!

    Other Questions?

    Due to the large number of emails we have received, it may take up to 24 - 48 hours for us to get back to you. We appreciate your patience & understanding.

    Want to cancel, modify, or return your order?

    • 1. Tap here to find your order first.
    • 2. Based on your order status, you can:
    • - View Design Details & History
    • - Upgrade Express Shipping (if order is eligible)
    • - Change Products
    • - Cancel or Refund (unshipped)
    • - Return & Exchange (delivered)
    • - Confirm Received to Review
      See Our Best seller
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      CODE: VALEN4
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      £10 OFF
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      CODE: VALEN10
      Custom Puzzles Necklace Engraved Name Necklace Kid Mom Matching Necklace Gift for Women Mother's Day Gift
      SKU:
      TGKNL0P703X05
      50% OFF
      Color
      Silver
      Gold
      Rose Gold
      Chain Length
      14"(35cm)-Child
      16"(40cm)-Young Adult
      18"(45cm)-Adult
      20"(50cm)
      22"(55cm)
      Color
      Chain Length
      Quantity
      Share
      Support
      SHIPPING TO:
      Description

      Symbolic Puzzle Design

      Our necklace features a meaningful puzzle motif that represents the unbreakable connection between a mother and her child. Comprising two interlocking puzzle pieces-one symbolizing the mother and the other the child-this piece serves as a heartfelt reminder that they are deeply intertwined and vital parts of each other's lives.

      Personalized With Names

      This piece can be customized with the names of both mother and child, adding a deeply personal touch and making it a truly unique gift. The engraved names highlight the special importance of the child's role in a mother’s life, transforming the necklace into a treasured keepsake that celebrates their unique bond.

      Premium Quality and Versatility

      Meticulously crafted from durable, hypoallergenic stainless steel or sterling silver, our necklace combines elegance with comfort. The intricately designed puzzle pieces fit perfectly together, adding charm and personality to any outfit. It’s a constant symbol of love and connection, making it a versatile addition to any jewelry collection.

      A Thoughtful Gift for Any Occasion

      Whether for Mother’s Day, a birthday, or just because, this personalized necklace makes a heartfelt gift. It conveys a warm message: "Thank you for being an irreplaceable part of my life." She’ll cherish it deeply, wearing it proudly as a reminder of your special relationship.

      Specifications
      Material: Stainless Steel
      Chain Lengths: 14" (35cm), 16" (40cm), 18" (45cm), 20" (50cm), 22" (55cm)
      Features: No Allergy, Rust-Resistant, Puzzle Pendant, Autism Awareness Jewelry

      PRODUCT DETAILS
      Size
      35cm, 40cm, 45cm, 50cm, 55cm
      Material
      Stainless Steel
      Weight
      • This item cannot be returned unless it is defective or damaged.
      • This item cannot be modified once you finish payment.
      • This item is covered by our 90-DAY RETURN policy.
      Devoluciones los 90 días
      90 DAYS Return/Exchange Policy
      We support a 90-day return policy, if you purchase an warranty, you can extend this period to 180 days

      Return & Exchange Service Procedure

      • STEP 1 Contact Customer Service and Request Return Detail. Email: cs@soufeel.co.uk
      • STEP 2 Customer will receive an email notification once your request is approved.
      • STEP 3 The customer packs the package and sends it.
      • STEP 4 Get Refund or Replacement after we receive the products.

      FULL COVERAGE Return/Exchange Policy

      • The following reasons are covered by our 90 day FULL COVERAGE Return/Exchange Policy. (We will be responsible for the return postage fees and replacement fees)
      • 1. The product customization information does not match or an error in customization.
      • 2. We sent the wrong order or item(s), you received any broken items, or the quality of the products you received is poor/defective.
      • 3. Unclear pictures rendering or lettering
      • 4. Wrong or mismatched size.

      NO RETURN & EXCHANGE

      • The following reasons are NOT covered by our 90 day return policy. We are not liable for these issues.
      • 1. Products that exceed the return processing time limit (90 days after the order is signed).
      • 2. The non-quality issue for personalized products.
      • 3. Product damaged by misuse, mishandling, or poor maintenance.
      • 4. Items that have been washed, worn, or soiled and damaged resulting from customer's handling. For safety and hygiene reasons, personal items such as underwear, swimwear, socks, etc.
      • 5. Chose the wrong size for the product.
      • 6. Personal Reasons due to personal taste, change of mind etc.
      • 7. Partial returns or exchange of products from a set item is not acceptable.

      Precautions for return and exchange

      • 1. Items that are being returned should be new and unworn. They should be kept in its original condition in which you received them in.
      • 2. Coupon codes expires after use and cannot be restored after return.
      • 3. For personalized products, if you need to cancel or replace the product or replace the personalized content, you will have to pay 30% of the product price as the customization fee. (Special note: Even if you contact us immediately after placing the order to cancel/modify the order, we will charge the corresponding production fee because the customized product will be produced immediately once the order is placed in order to ensure a timely production and delivery. Thanks for you understanding.)
      • 4. We reserve the right to make any changes to this policy at any time. Notification of any changes will be posted on this page. If you have any questions about cancellations or any of our other policies, please contact our customer service.
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      90-Day
      Returns
      POSITIVE REVIEWS 100,000+
      High Quality
      FREE SHIPPING
      over £49.00
      RETURN & EXCHANGE
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      COMPANY INFO

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        SOUFEEL JEWELRY LIMITED 2340560

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