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    Where is my order?

    1. Allow 5-30 mins for payment processing. Check back to track your order.

    2. Personalized products take 2-5 business days to prepare before shipping (varies by category).

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    Other Questions?

    Due to the large number of emails we have received, it may take up to 24 - 48 hours for us to get back to you. We appreciate your patience & understanding.

    Want to cancel, modify, or return your order?

    • 1. Tap here to find your order first.
    • 2. Based on your order status, you can:
    • - View Design Details & History
    • - Upgrade Express Shipping (if order is eligible)
    • - Change Products
    • - Cancel or Refund (unshipped)
    • - Return & Exchange (delivered)
    • - Confirm Received to Review
  • TRACK ORDER

    Where is my order?

    1. Allow 5-30 mins for payment processing. Check back to track your order.

    2. Personalized products take 2-5 business days to prepare before shipping (varies by category).

    3. We’ll email you when it’s on its way—check inbox/spam!

    Other Questions?

    Due to the large number of emails we have received, it may take up to 24 - 48 hours for us to get back to you. We appreciate your patience & understanding.

    Want to cancel, modify, or return your order?

    • 1. Tap here to find your order first.
    • 2. Based on your order status, you can:
    • - View Design Details & History
    • - Upgrade Express Shipping (if order is eligible)
    • - Change Products
    • - Cancel or Refund (unshipped)
    • - Return & Exchange (delivered)
    • - Confirm Received to Review
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  • Track Order
  • CONTACT US

    Where is my order?

    1. Allow 5-30 mins for payment processing. Check back to track your order.

    2. Personalized products take 2-5 business days to prepare before shipping (varies by category).

    3. We’ll email you when it’s on its way—check inbox/spam!

    Other Questions?

    Due to the large number of emails we have received, it may take up to 24 - 48 hours for us to get back to you. We appreciate your patience & understanding.

    Want to cancel, modify, or return your order?

    • 1. Tap here to find your order first.
    • 2. Based on your order status, you can:
    • - View Design Details & History
    • - Upgrade Express Shipping (if order is eligible)
    • - Change Products
    • - Cancel or Refund (unshipped)
    • - Return & Exchange (delivered)
    • - Confirm Received to Review
      See Our Best seller
      £4 OFF
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      CODE: VALEN4
      £6 OFF
      ORDERS £54+
      CODE: VALEN6
      £10 OFF
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      CODE: VALEN10
      Custom Braided Name Bracelet with Heart Personalized Couple Heart Bracelet Unisex Adjustable Bracelet Couple Gifts
      SKU:
      TZSL0P455X01
      35% OFF
      Style
      Single Bracelet
      Two Bracelets
      Color
      Silver
      Gold
      Rose Gold
      Style
      Color
      Quantity
      Share
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      SHIPPING TO:
      Description

      Express your love and commitment with our elegant Custom Braided Name Bracelet with Magnetic Couple Design. This personalized bracelet is specially crafted to symbolize the unbreakable bond between couples. Made from high-quality materials, it features a stylish braided style that offers both strength and a modern look. The bracelet can be customized with your names or special words, making it a truly unique piece that echoes your personal story.

      What sets this bracelet apart is its magnetic clasp, which not only provides a secure fit but also symbolizes attraction and connection between two souls. Designed to be unisex, it suits both men and women and can be easily adjusted for a comfortable fit. Whether it's for an anniversary, birthday, or just to show your love, this magnetic couple bracelet makes a meaningful gift that your partner will cherish forever.

      Perfect for everyday wear or special occasions, this couple bracelet combines personalization, style, and sentiment—making it a heartfelt gift to celebrate your special bond.

      Product Information:
      Feature: Braided magnetic bracelet
      Material: Stainless Steel
      Band Color: Black
      Nameplante Color: Silver, Gold
      Chain length: Adjustable length
      Chain type: Braided nylon
      Weight: 3.8g, 6.3g

      PRODUCT DETAILS
      Size
      Adjustable
      Material
      Stainless Steel
      Weight
      3.8g, 6.3g
      • This item cannot be returned unless it is defective or damaged.
      • This item cannot be modified once you finish payment.
      • This item is covered by our 90-DAY RETURN policy.
      Devoluciones los 90 días
      90 DAYS Return/Exchange Policy
      We support a 90-day return policy, if you purchase an warranty, you can extend this period to 180 days

      Return & Exchange Service Procedure

      • STEP 1 Contact Customer Service and Request Return Detail. Email: cs@soufeel.co.uk
      • STEP 2 Customer will receive an email notification once your request is approved.
      • STEP 3 The customer packs the package and sends it.
      • STEP 4 Get Refund or Replacement after we receive the products.

      FULL COVERAGE Return/Exchange Policy

      • The following reasons are covered by our 90 day FULL COVERAGE Return/Exchange Policy. (We will be responsible for the return postage fees and replacement fees)
      • 1. The product customization information does not match or an error in customization.
      • 2. We sent the wrong order or item(s), you received any broken items, or the quality of the products you received is poor/defective.
      • 3. Unclear pictures rendering or lettering
      • 4. Wrong or mismatched size.

      NO RETURN & EXCHANGE

      • The following reasons are NOT covered by our 90 day return policy. We are not liable for these issues.
      • 1. Products that exceed the return processing time limit (90 days after the order is signed).
      • 2. The non-quality issue for personalized products.
      • 3. Product damaged by misuse, mishandling, or poor maintenance.
      • 4. Items that have been washed, worn, or soiled and damaged resulting from customer's handling. For safety and hygiene reasons, personal items such as underwear, swimwear, socks, etc.
      • 5. Chose the wrong size for the product.
      • 6. Personal Reasons due to personal taste, change of mind etc.
      • 7. Partial returns or exchange of products from a set item is not acceptable.

      Precautions for return and exchange

      • 1. Items that are being returned should be new and unworn. They should be kept in its original condition in which you received them in.
      • 2. Coupon codes expires after use and cannot be restored after return.
      • 3. For personalized products, if you need to cancel or replace the product or replace the personalized content, you will have to pay 30% of the product price as the customization fee. (Special note: Even if you contact us immediately after placing the order to cancel/modify the order, we will charge the corresponding production fee because the customized product will be produced immediately once the order is placed in order to ensure a timely production and delivery. Thanks for you understanding.)
      • 4. We reserve the right to make any changes to this policy at any time. Notification of any changes will be posted on this page. If you have any questions about cancellations or any of our other policies, please contact our customer service.
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      90-Day
      Returns
      POSITIVE REVIEWS 100,000+
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      FREE SHIPPING
      over £49.00
      RETURN & EXCHANGE
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      TERMS & POLICIES

      COMPANY INFO

      CONTACT US

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        SOUFEEL JEWELRY LIMITED 2340560

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        Room D,10/F,Tower A,Billion Centre,1 Wang Kwong Road,Kowloon Bay,Kowloon,Hong Kong.
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