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    Due to the large number of emails we have received, it may take up to 24 - 48 hours for us to get back to you. We appreciate your patience & understanding.

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    • 2. Based on your order status, you can:
    • - View Design Details & History
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    • - Cancel or Refund (unshipped)
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    Where is my order?

    1. Allow 5-30 mins for payment processing. Check back to track your order.

    2. Personalized products take 2-5 business days to prepare before shipping (varies by category).

    3. We’ll email you when it’s on its way—check inbox/spam!

    Other Questions?

    Due to the large number of emails we have received, it may take up to 24 - 48 hours for us to get back to you. We appreciate your patience & understanding.

    Want to cancel, modify, or return your order?

    • 1. Tap here to find your order first.
    • 2. Based on your order status, you can:
    • - View Design Details & History
    • - Upgrade Express Shipping (if order is eligible)
    • - Change Products
    • - Cancel or Refund (unshipped)
    • - Return & Exchange (delivered)
    • - Confirm Received to Review
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  • Track Order
  • CONTACT US

    Where is my order?

    1. Allow 5-30 mins for payment processing. Check back to track your order.

    2. Personalized products take 2-5 business days to prepare before shipping (varies by category).

    3. We’ll email you when it’s on its way—check inbox/spam!

    Other Questions?

    Due to the large number of emails we have received, it may take up to 24 - 48 hours for us to get back to you. We appreciate your patience & understanding.

    Want to cancel, modify, or return your order?

    • 1. Tap here to find your order first.
    • 2. Based on your order status, you can:
    • - View Design Details & History
    • - Upgrade Express Shipping (if order is eligible)
    • - Change Products
    • - Cancel or Refund (unshipped)
    • - Return & Exchange (delivered)
    • - Confirm Received to Review
      See Our Best seller
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      Fleece Kangaroo Hoodie with Pet Pouch – Cozy Sherpa-Lined Pullover Sweatshirt, Pet Carrying Pocket Hoodie, Warm Casual Wear for Pet Lovers & Dog Moms
      SKU:
      XHBPFS0P424X21
      45% OFF
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      Description
      🧥 Caramel Fleece Kangaroo Hoodie – Soft, Structured & Made for Snuggles

      Warmth You Can Wear. Security They Can Feel.

      After years of thoughtful development, we’re proud to present the Fleece Kangaroo Hoodie - a cozy blend of comfort, function, and everyday elegance, designed to keep your furry companion close, warm, and secure.

      What makes this hoodie truly special? The reinforced kangaroo pouch, carefully engineered to carry pets 2-15 lbs / 1-7 kg without sagging, stretching, or losing shape. It holds your pet safely against your chest, offering hands-free convenience and comforting closeness - at home or on the go.

      ❄️ Why You’ll Love It:

      • Made from premium fleece - ultra-soft, warm, and long-lasting
      • Reinforced pet pocket - maintains structure and support over time
      • Unisex fit - comfortable for all body types, available in different sizes and colors
      • Removable inner lining - for easy cleaning and added hygiene
      • Handmade with care in our family-run workshop

      🐾 Ideal For:

      • Chilly morning walks
      • Coffee runs & quick errands
      • Travel days or stay-at-home snuggles
      • Everyday bonding with your small dog or cat

      This isn’t just a hoodie - it’s a daily reminder that your pet belongs right next to your heart.
      Functional. Comfortable. Made with love.

      Care Instructions

      Washing
      • Turn the garment inside out before washing.
      • Hand wash or use a gentle machine cycle at temperatures up to 30°C (86°F).
      • Use mild, non-aggressive detergents.
      • Do not use bleach or chlorine-based products.

      Drying
      • Do not tumble dry.
      • Lay flat to dry in a shaded, well-ventilated area.
      • Avoid direct sunlight to prevent fading or fabric damage.

      Ironing
      • Do not iron.
      • This item cannot be returned unless it is defective or damaged.
      • This item cannot be modified once you finish payment.
      • This item is covered by our 90-DAY RETURN policy.
      Devoluciones los 90 días
      90 DAYS Return/Exchange Policy
      We support a 90-day return policy, if you purchase an warranty, you can extend this period to 180 days

      Return & Exchange Service Procedure

      • STEP 1 Contact Customer Service and Request Return Detail. Email: cs@soufeel.co.uk
      • STEP 2 Customer will receive an email notification once your request is approved.
      • STEP 3 The customer packs the package and sends it.
      • STEP 4 Get Refund or Replacement after we receive the products.

      FULL COVERAGE Return/Exchange Policy

      • The following reasons are covered by our 90 day FULL COVERAGE Return/Exchange Policy. (We will be responsible for the return postage fees and replacement fees)
      • 1. The product customization information does not match or an error in customization.
      • 2. We sent the wrong order or item(s), you received any broken items, or the quality of the products you received is poor/defective.
      • 3. Unclear pictures rendering or lettering
      • 4. Wrong or mismatched size.

      NO RETURN & EXCHANGE

      • The following reasons are NOT covered by our 90 day return policy. We are not liable for these issues.
      • 1. Products that exceed the return processing time limit (90 days after the order is signed).
      • 2. The non-quality issue for personalized products.
      • 3. Product damaged by misuse, mishandling, or poor maintenance.
      • 4. Items that have been washed, worn, or soiled and damaged resulting from customer's handling. For safety and hygiene reasons, personal items such as underwear, swimwear, socks, etc.
      • 5. Chose the wrong size for the product.
      • 6. Personal Reasons due to personal taste, change of mind etc.
      • 7. Partial returns or exchange of products from a set item is not acceptable.

      Precautions for return and exchange

      • 1. Items that are being returned should be new and unworn. They should be kept in its original condition in which you received them in.
      • 2. Coupon codes expires after use and cannot be restored after return.
      • 3. For personalized products, if you need to cancel or replace the product or replace the personalized content, you will have to pay 30% of the product price as the customization fee. (Special note: Even if you contact us immediately after placing the order to cancel/modify the order, we will charge the corresponding production fee because the customized product will be produced immediately once the order is placed in order to ensure a timely production and delivery. Thanks for you understanding.)
      • 4. We reserve the right to make any changes to this policy at any time. Notification of any changes will be posted on this page. If you have any questions about cancellations or any of our other policies, please contact our customer service.
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      COMPANY INFO

      CONTACT US

      • Submit an InquiryMon.- Fri. 9:00 AM - 6:00 PM, New York Time
        STU INTERNATIONAL TRADING CO., LIMITED
        (80821230)
        Need Instant Help? Start Here (24/7, No Wait—Faster Than Email)
        UNIT 1307 BEVERLEY COMM CTR87-105 CHATHAM RD SOUTH TSIMSHA TSUIHONG KONG
        cs@soufeel.co.uk
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