1. Allow 5-30 mins for payment processing. Check back to track your order.
2. Personalized products take 2-5 business days to prepare before shipping (varies by category).
3. We’ll email you when it’s on its way—check inbox/spam!
Other Questions?
Due to the large number of emails we have received, it may take up to 24 - 48 hours for us to get back to you. We appreciate your patience & understanding.
1. Allow 5-30 mins for payment processing. Check back to track your order.
2. Personalized products take 2-5 business days to prepare before shipping (varies by category).
3. We’ll email you when it’s on its way—check inbox/spam!
Other Questions?
Due to the large number of emails we have received, it may take up to 24 - 48 hours for us to get back to you. We appreciate your patience & understanding.
1. Allow 5-30 mins for payment processing. Check back to track your order.
2. Personalized products take 2-5 business days to prepare before shipping (varies by category).
3. We’ll email you when it’s on its way—check inbox/spam!
Other Questions?
Due to the large number of emails we have received, it may take up to 24 - 48 hours for us to get back to you. We appreciate your patience & understanding.
Necklace Pendant Box Jewellery Box Gift Boxes Single Neckline Box Pendant Wheel Round Jewellery Gift Case LED Light Clamshell Small for Proposal White & Pink
Box Design: This jewelry gift case showcases a round clamshell shape, symbolizing the cyclical nature of perfect love with both a beginning and an end. It embodies the commitment to love and the promise to cherish it forever.
Finish Process: The entire box is crafted using a premium touch painting technique, ensuring uniform coloring and delivering a soft, pleasing texture. This reflects meticulous attention to detail and skilled craftsmanship.
Light Transmission: Crafted from acrylic, this jewelry box boasts a light transmittance of up to 92%, beautifully highlighting the essence of romantic love while adding a layer of elegance to your treasured jewelry.
Elegant LED Lighting: Featuring 16 LED lights, the box creates a romantic atmosphere and introduces an element of surprise. This enhancement elevates your gift presentation or proposal, making it truly special and unforgettable.
Transparent Base Padding: The box's bottom is fitted with a transparent footpad to prevent wear on the finish and to ensure stability. It operates on two AAA batteries, which are easy to replace for hassle-free use.
Size: 10*10*7cm = 3.9*3.9*2.8in
PRODUCT DETAILS
This item cannot be returned unless it is defective or damaged.
This item cannot be modified once you finish payment.
This item is covered by our 90-DAY RETURN policy.
Devoluciones los 90 días
90 DAYS Return/Exchange Policy
We support a 90-day return policy, if you purchase an warranty, you can extend this period to 180 days
Return & Exchange Service Procedure
STEP 1 Contact Customer Service and Request Return Detail. Email: cs@soufeel.co.uk
STEP 2 Customer will receive an email notification once your request is approved.
STEP 3 The customer packs the package and sends it.
STEP 4 Get Refund or Replacement after we receive the products.
FULL COVERAGE Return/Exchange Policy
The following reasons are covered by our 90 day FULL COVERAGE Return/Exchange Policy. (We will be responsible for the return postage fees and replacement fees)
1. The product customization information does not match or an error in customization.
2. We sent the wrong order or item(s), you received any broken items, or the quality of the products you received is poor/defective.
3. Unclear pictures rendering or lettering
4. Wrong or mismatched size.
NO RETURN & EXCHANGE
The following reasons are NOT covered by our 90 day return policy. We are not liable for these issues.
1. Products that exceed the return processing time limit (90 days after the order is signed).
2. The non-quality issue for personalized products.
3. Product damaged by misuse, mishandling, or poor maintenance.
4. Items that have been washed, worn, or soiled and damaged resulting from customer's handling. For safety and hygiene reasons, personal items such as underwear, swimwear, socks, etc.
5. Chose the wrong size for the product.
6. Personal Reasons due to personal taste, change of mind etc.
7. Partial returns or exchange of products from a set item is not acceptable.
Precautions for return and exchange
1. Items that are being returned should be new and unworn. They should be kept in its original condition in which you received them in.
2. Coupon codes expires after use and cannot be restored after return.
3. For personalized products, if you need to cancel or replace the product or replace the personalized content, you will have to pay 30% of the product price as the customization fee. (Special note: Even if you contact us immediately after placing the order to cancel/modify the order, we will charge the corresponding production fee because the customized product will be produced immediately once the order is placed in order to ensure a timely production and delivery. Thanks for you understanding.)
4. We reserve the right to make any changes to this policy at any time. Notification of any changes will be posted on this page. If you have any questions about cancellations or any of our other policies, please contact our customer service.
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